Apply for Job Job ID 365456
Location Twin Cities
Job Family Animal Health
Full/Part Time Full-Time
Regular/Temporary Regular
Job Code 7193CV
Employee Class Civil Service
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About the Job

Essential Functions
To advance The Raptor Center's mission of service by managing the veterinary clinic to efficiently and effectively provide care to over 1000 wild raptors annually in addition to client-owned birds. This role requires exceptional communication and strong management skills in order to successfully supervise multiple staff, students and volunteers as outlined above. To support the clinic's teaching mission, the clinic manager will create, update, delegate and execute clinic training offerings, which includes in-person training and online courses. The clinic manager will represent TRC via multiple venues, including but not limited to, professional conferences, public-facing communications (email, phone calls, publications, social media content), and in-person events.

Responsibilities vary seasonally and will include:
60% - Supervision and management of people and workflow within the TRC clinic, which includes but is not limited to
Manage and supervise 2 veterinary technicians, 1 veterinary technician assistant, and several student workers
Supervise the daily activities of clinic and flight volunteers
Coordinate the day-to-day operations of the clinic, including facilities, patient care, staffing schedules, division of duties, etc.
Identify challenges and opportunities for improvement within the daily operations of the TRC clinic, and propose solutions to the clinic leadership team (associate veterinarian, medical director, assistant director).
Manage clinic facilities (arrange for minor repairs - plumbing, electrical, etc.)
Oversee and manage the clinic permits and associated reporting requirements
Oversee and manage clinic initiatives and projects as assigned

25% - Patient care and clinic support work
Assist with daily patient care needs, veterinary staff support, and clinic operational tasks as needed

10% - Teaching and outreach
Manage and contribute to the development and implementation of TRC's clinical training offerings (online courses, in-person training, etc.)
Represent TRC in a professional manner consistent with the TRC clinic's identified mission and goals

5% - Other duties as assigned
Qualifications

Minimum Qualifications
BA/BS degree plus at least 4 years of experience or a combination of related education and work experience to equal at least eight years.
Minimum 2 years supervisory experience in a professional setting
Comfort in speaking in front of audiences
Good oral and written communication skills
Physical abilities: lift to 35 pounds; walk mile
Demonstrated ability to work independently and effectively with others, strong interpersonal skills
Basic competency in the Microsoft suite: Word, Excel, Gmail, PowerPoint

Desirable Qualifications
Wildlife rehabilitation experience
Basic raptor knowledge
Public Speaking
B.S degree in animal-related field, biology, wildlife ecology/conservation
Experience working with volunteers

Knowledge, Skills and Abilities/Selection Criteria
Ability to project a positive attitude towards co-workers, supervisor, volunteers, and the public
Ability to provide excellent customer service - in person, online and on the telephone
Ability to use time efficiently and take initiative to respond to departmental needs
Ability to communicate (speak, listen, write, and respond)
Ability to work as a team member

Benefits

Working at the University

At the University of Minnesota, you'll find a flexible work environment and supportive colleagues who are interested in lifelong learning. We prioritize work-life balance, allowing you to invest in the future of your career and in your life outside of work.

The University also offers a comprehensive benefits package that includes:

• Competitive wages, paid holidays, and generous time off
• Continuous learning opportunities through professional training and degree-seeking programs supported by the Regents Tuition Benefit Program
• Low-cost medical, dental, and pharmacy plans
• Healthcare and dependent care flexible spending accounts
• University HSA contributions
• Disability and employer-paid life insurance
• Employee wellbeing program
• Excellent retirement plans with employer contribution
• Public Service Loan Forgiveness (PSLF) opportunity
• Financial counseling services
• Employee Assistance Program with eight sessions of counseling at no cost
• Employee Transit Pass with free or reduced rates in the Twin Cities metro area

Please visit the Office of Human Resources website for more information regarding benefits.
How To Apply

Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will be given the opportunity to complete an online application for the position and attach a cover letter and resume.

Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section.

To request an accommodation during the application process, please e-mail employ@umn.edu or call (612) 624-8647.
Diversity

The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.

The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu
Employment Requirements

Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.
About the U of M

The University of Minnesota, Twin Cities (UMTC)

The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation's most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.

At the University of Minnesota, we are proud to be recognized by the Star Tribune as a Top Workplace for 2021, as well as by Forbes as Best Employers for Women and one of America's Best Employers (2015, 2018, 2019, 2023), Best Employer for Diversity (2019, 2020), Best Employer for New Grads (2018, 2019), and Best Employer by State (2019, 2022).