AECOM has a unique opportunity for a Program Manager in the Kansas City, MO office within our Environmental business line. Program Managers are responsible for overseeing the performance of a group of major projects to assure the achievement of internal and client facing KPIs and project goals. The position requires an especially accomplished individual to lead and influence solutions and strategies for a large portfolio of remediation sites. Applicants with verifiable experience in prominent roles performing and managing investigation & cleanup of environmental contaminants at Class I railroad sites are highly preferred.
The responsibilities of this position include, but are not limited to:
Experience and leadership skills to drive sales and foster positive client relationships.
Drives program performance to meet and/or exceed client satisfaction and KPIs.
Works with Operations to drive business performance and the attainment and exceedance of internal KPIs..
Participates in project reviews of major program/project dashboards/deep dives to identify issues and improve performance.
Embraces workflow optimization and adoption of digital tools.
Actively integrates global resources into project delivery to meet KPIs and manages the change associated with this transition.
Builds, maintains, and facilitates trusting relationships with key contacts across the depth and breadth of client organizations.
Serves as a focal point for major issue resolution, and provide rapid follow-up to address concerns.
Manages team goals such as labor volume, utilization, resourcing, staff assignments.
Participates in feedback for Project Managers to assure client satisfaction and long-term growth.
Health and safety stewardship, including local field visits.
Works collaboratively with Client Account Managers and Environmental Business Line Leadership to grow profitable backlog and ensure financial success of their respective client program.
Develops budgets that allow for business development portfolio management, tracking & optimizing wins and bookings, and project oversight.
Leads capture strategies for key pursuits and major projects within the program, ensures those strategies yield high capture rates, grows the business and relevant technical capabilities.