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Technical Training Coordinator - Sales

Employer
STIHL Inc.
Location
Virginia Beach, Virginia, US
Salary
Competitive
Closing date
Dec 11, 2022

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Sector
Consultancy/Private Sector, Training / Education
Field
Education / Training
Discipline
Forestry
Salary Type
Salary
Employment Type
Full time
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About Us:

As a family-owned company, it's the people who continue to make STIHL a successful, world-class brand. Since revolutionizing the forestry industry in Germany with the first electric chainsaw in 1926, the STIHL name has remained synonymous with outstanding innovations, high-quality products and comprehensive service.

STIHL is seeking a highly motivated, passionate Technical Training Coordinator to join our team! With competitive compensation, excellent benefits and exciting growth potential, it's a great time to join the STIHL team!

Position Highlights Include:

Medical, Dental, Vision, Life Insurance, Short & Long Term Disability

Pension Plan & 401k with employer match

Vacation, Sick, & Paid Holidays

Competitive Pay with multiple bonus opportunities

About You:

This individual will participate in the delivery and management of comprehensive technical service training programs and assist with the development, production and distribution of technical service training materials. To identify, develop and deliver service training programs, training aids and service training information for use by branches, dealers, and end-users.

Job Duties & Responsibilities:
Assists in developing and implementing comprehensive service training programs that will be used by STIHL Inc branches, distributors, dealers and end-users.
Coordinates service training programs as directed by the Technical Training Supervisor or Business & Training Development Manager.
Coordinates, organizes and instructs service certification training seminars for STIHL dealers.
Provides assistance and information to develop necessary curriculum and training aids needed for the service certification program.
Coordinates, instructs and participates in service training programs for branches, distributors, dealers, end-users and STIHL employees.
Assists in development and production of service training aids for use by branches and distributors.
Coordinates with the Sales Training Supervisor to develop necessary product service training presentations, training videos and web based training such as used on the STIHL iCademy.
Makes necessary field trips to assist branches and distributors with service training seminars and to gather information for update and development of service training information and programs.
Maintains an up-to-date technical library to provide a resource for technical education programs.
Assists with product demonstrations and new product introductions as directed by supervisor.
Participates and assists in meetings and trade shows as requested.
Participates and assists in representing STIHL in associations and groups related to the power equipment industry.
Communicates regularly with the Product Managers, and other marketing and technical staff to gather information regarding new products, product updates and product applications.
All work affecting product quality shall be competent on the basis of appropriate education, training, skills, and experience.
Assumes additional related responsibilities as assigned.

Specifications
Bachelor's degree in Vocational/Technical Education preferred.
5 years of related experience in vocational education instruction and/or manufacturer delivered training.
Overall knowledge of operation and repair of 4-cycle internal combustion engines.
Experience in developing and teaching outdoor power equipment operation and repair curriculum.
Experience in public speaking, instructing in a classroom setting, and in the use of various instructing/teaching aids.
Must be able to effectively convey training curriculum to adult engine service technicians.
Proficient in Microsoft PowerPoint and Word.
Overnight travel by air required. Approximately 6 trips annually, 3 to 5 days in duration.
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