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Project Management Assistant - Eurofins Environment Testing America - Barberton, OH

Employer
Eurofins USA
Location
Barberton, Ohio, US
Salary
Competitive
Closing date
Aug 6, 2022

View more

Sector
Consultancy/Private Sector
Field
Conservation science
Discipline
Project Management
Salary Type
Salary
Employment Type
Full time
Eurofins Scientific is an international life sciences company which provides a unique range of analytical testing services to clients across multiple industries. The Group believes it is the world leader in food, environment and pharmaceutical products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and for supporting clinical studies. In addition, Eurofins is one of the key emerging players in specialty clinical diagnostic testing in Europe and the USA.

Group's key figures are approx. 5.4 billion Euros turnover, over 900 laboratories across 55 countries and about 58,000 staff.
Job Description

Project Management Assistant responsibilities include, but are not limited to, the following:
  • Project set-up:
    • Creates bottle orders
    • Schedules courier or field sampler, if needed
    • Confirms non-Eurofins TestAmerica subcontract labs are on the approved list and set up as vendors for existing work
  • Sample Receipt:
    • Reviews log-in
    • Sends client sample receipt confirmation
    • Reviews draft invoice
    • Confirms that any client needed information (purchase order, project number, etc.) is recorded in LIMS for invoicing
  • Reporting:
    • Creates and issues final report by client due date
    • Issues final data package
    • State reporting forms and submission
    • DMR Forms
    • EDD checkers
    • Data upload
    • Compiles case narrative
  • Invoicing:
    • Reviews final invoice before issuing to client
    • Generates credit/debit memos as needed
    • Submits credit/debit memos for approval
    • Submits approved credit/debit memos to client, if needed
    • Submits revised invoices
Qualifications

Basic Minimum Qualifications:
  • Associates degree from an accredited university; four years client-relationship/client service experience may substitute for degree
  • 1-3 years business experience required
  • Bench chemist experience is a plus
  • Authorization to work in the United States indefinitely without restriction or sponsorship

The ideal candidate would possess:
  • Program specifications and laboratory procedures
  • Knowledge of environmental regulations and work acceptance policy
  • Process improvement methods
  • Laboratory methods and techniques
  • Process improvement methods
  • Computers, word processing, database software
  • Possesses general mathematics skills
  • Eurofins TestAmerica's Quality Assurance Program Plan (QAPP)
  • Basic Knowledge of Laboratory LIMs
  • Customer service/client relations
  • Possesses negotiation and conflict resolution skills
  • File maintenance/organization
  • Computer skills, using routine software applications, such as Outlook, Office, Excel, Word, Access, and PowerPoint.
  • Proven client service skills
  • Employ customer service skills to resolve client problems
  • Communicate effectively at all levels of the organization
  • Confront and successfully resolve day-to-day problems
  • Maintain professional demeanor when working with clients
  • Attention to Clients: Demonstrates a desire to understand customer needs; listens to what customers are saying and asks questions as appropriate; demonstrates awareness of client goals. Follows up with clients during projects and following project completion; keeps clients up to date about decisions that affect them; seeks the comments, criticisms and involvement of clients; adjusts services based on client feedback.
  • Technical Familiarity: Seeks information from a variety of sources in a variety of ways to respond to client's technical questions about the project and to effectively communicate project status.
  • Strong computer, scientific, and organizational skills
  • Excellent communication (oral and written) and attention to detail
  • Ability to work independently and as part of a team, self-motivation, adaptability, and a positive attitude
  • Ability to learn new techniques, perform multiple tasks simultaneously, keep accurate records, follow instructions, and comply with company policies
Additional Information

All your information will be kept confidential according to EEO guidelines.

Eurofins Environment Testing Businesses in US are routinely engaged in Federal Contracts. Federal Government vaccination mandates may apply to staff working in these businesses. Successful applicants will be required to confirm vaccination status or demonstrate eligibility for medical or religious exemptions prior to commencing employment.

• Excellent full-time benefits including comprehensive medical coverage, dental and vision options. Life and disability insurance 401(k) with company match.

• Paid vacation and holidays.

Eurofins is a M/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.

Eurofins Environment Testing Businesses in US are routinely engaged in Federal Contracts. Federal Government vaccination mandates apply to staff working in these businesses. Successful applicants will be required to confirm vaccination status or demonstrate eligibility for medical or religious exemptions prior to commencing employment.

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