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Director, Ecosystem Risk Advisory and Client Engagement, Cryptocurrency

Atlanta, Georgia, US
Closing date
Jul 7, 2022

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Academic / Research
Conservation science
Project Management
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Full time
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Director, Ecosystem Risk Advisory and Client Engagement, Cryptocurrency

Company: Visa
Location: Atlanta, GA
Employment Type: Full Time
Date Posted: 05/04/2022
Expire Date: 07/24/2022
Job Categories:Consulting Services, Finance/Economics, Financial Services, Government and Policy, Information Technology, Law Enforcement, and Security, Legal, Military, Natural Resources

Job Description

Director, Ecosystem Risk Advisory and Client Engagement, Cryptocurrency

Are you passionate about fraud risk, payments, and cryptocurrency? In a fast pace and dynamic environment, payment technology is accelerating commerce and amplifying the need to continually monitor for fraud and the latest threats to support organizations' shift to digital currency. The Director, Ecosystem Risk Advisory and Client Engagement, Cryptocurrency is part of Visa's Product and Payment Services Risk team responsible for providing risk insights to help prevent, detect and reduce fraud in the payment ecosystem through tools, programs and consumer experiences that empower clients in combating fraud in the cryptocurrency ecosystem.

This role is vital to enabling responsible innovation, both the protection and creation of value in the cryptocurrency space. The successful candidate will engage with crypto native clients through consultative engagements to inform a secure cryptocurrency purchase journey for their consumers. This role is accountable for working with Financial Institutions and crypto native players to enable secure acceptance of Visa cards, optimizing convenience and efficiency with a focus on consumer safety. This role provides risk awareness education to clients and consumers, emphasizing the important of fraud and identify tools (e.g., two-factor authentication) to protect consumers and ensuring Visa maintains a strong reputation for payment security.

Key responsibilities -
  • Provide risk insights to inform Visa's client cryptocurrency strategy across issuers, processors, crypto native players and acquirers, working closely with the Global Crypto Unit, Global Risk Organization, Legal, Compliance, Regulatory Affairs, Government Engagement, Products and Payment Verticals, Global Business Optimization and Visa Consulting & Analytics
  • Provide ecosystem risk leadership and guidance to inform Visa's cryptocurrency strategy and client outreach agenda.
  • Develop client engagement strategy including Visa traditional clients, crypto native merchants, and processors to increase ecosystem risk awareness
  • Act as subject matter expert on fraud vectors, trends and mitigation strategies to inform clients and crypto native player implementation strategies and tools for preventing and detecting fraud to secure the channel, both directly with Global strategic clients and through a regional teams.
  • In coordination with Visa's Global Risk Programs, provide challenge and support to the Crypto business unit and client facing teams to ensure areas of interest within the payment ecosystem (e.g., Issuer blocks, low approvals, fraud and regulatory uncertainty) are adequately identified and addressed.
  • Provide oversight of Crypto client engagements including crypto-native clients (e.g., crypto exchanges, wallets, and NFT marketplaces) to identify risks and inform ecosystem mitigation strategies to secure the channel and protect consumers.
  • Lead strategy to embed risk based decisioning, including through use of increased data transparency at Financial Institutions.
  • Develop client awareness content to enhance security of on-ramps and off-ramps utilizing fraud prevention and fraud reduction practices and tools as the core building blocks and foundation
  • In coordination with Visa's Second Line of Defense, Ecosystem Security and Integrity Program, provide assurance to the Chief Risk Officer that ecosystem risks are being identified and remediated
  • Partner with Risk Management Information Systems (MIS) team to provide timely and effective management information, metrics and analysis to inform business decisions, and allow measurement of progress against goals and desired outcomes
  • Provide insights to inform risk-based client security plans, which include risk remediation and on-going monitoring and reporting
  • Advise on preventative fraud reduction programs including proactive client engagement to support clients in protecting end consumers and the ecosystem

Develop a best in class Cryptocurrency Ecosystem Risk Advisory capability for Visa, ensuring fraud prevention and detection readiness with key clients and partners and informing payment and security standards for industry wide cryptocurrency practices.

Flex Work Arrangement - Hybrid Position - Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office two days a week, Tuesdays and Wednesdays with a general guidepost of being in the office 50% of the time based on business needs.
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