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Salesforce Communications Functional Consultant

San Francisco, California, US
Closing date
May 16, 2022

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Academic / Research
Conservation science
Communication / Marketing, Forestry
Salary Type
Employment Type
Full time
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Salesforce Communications Functional Consultant

Company: Accenture
Location: Multiple Locations, US
Employment Type: Full Time
Date Posted: 05/09/2022
Expire Date: 06/08/2022
Job Categories:Agriculture, Forestry, & Fishing, Architectural Services, Computers, Software, Construction, Mining and Trades, Government and Policy, Information Technology, Manufacturing and Production, Sales, Executive Management, Quality Control, Research & Development, Energy / Utilities

Job Description

Salesforce Communications Functional Consultant

We Are

Accenture's Salesforce practice, and we live to see what this platform can do. Since we were one of the first on the scene, we're the largest global Salesforce practice, not to mention one of the best. In fact, we are the industry-leader for building Salesforce solutions, and we are Master Certified in all 12 industries and clouds. We use tech like Lightning, Einstein, and Bolt to build stronger, better relationships with customers. And we are always learning. We're building the most resourceful team on the planet, and helping our people with new skills, training, and support to get over 4,200 certifications including Certified Technical Architect (CTA). Visit us here to find out more about Accenture's Salesforce practice.

You Are

A Salesforce Functional Consultant par excellence. You thrive in a team setting where you can use your prodigious creative and analytical powers to decimate problems. Leadership skills? You have them in spades, and you have the top-shelf communication, people, and management abilities to bring out the best in team members. Working in an information systems environment makes you more than happy. 

The Work
  • Meet with clients to analyze their work practices and understand the nature of their businesses to properly define needs
  • Understand the fundamentals of rapid prototyping and configure solutions to quickly demonstrate client needs in the form of a technology solution
  • Understand CRM requirements and identify product requirements for future enhancements. 
  • Map functional requirements to features and functionality.
  • Work with Architects and Developers to transform new requirements into design and implementation.
  • Creatively apply the 80/20 rule in software development, following a Salesforce (out-of-the-box)-first mindset over custom solutions
  • Support the development of a strategic vision for project (product development, enhancements, etc.) and embrace the criticality of gaining its adoption
  • Disseminate best practices on solution positioning and delivery.
  • Maintain effective client relations and rapport - delivering timely and relevant information with the utmost concern for stakeholder and project impact
  • Manage expectations with clients, Accenture colleagues, as well as SFDC and other 3rd parties - i.e., be able to influence and guide towards successful outcomes
  • Supports testing cycles (UAT, regression, system) and/or Training/Training Materials.
  • Participate in project status meetings, as requested by the Delivery Lead/Project Manager


For now, all Accenture business travel, international and domestic, is currently restricted to client-essential sales/delivery activity only. When/if travel resumes, travel for this role is expected to be 50% or less.

Please note: The safety and well-being of our people continues to be the top priority, and our decisions around travel are informed by government COVID-19 response directives, recommendations from leading health authorities and guidance from several infectious disease experts.
Contact Information Company Name:Accenture
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