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Counselor - Academic Success

Northern Virginia Community College
Green Way, Georgia, US
Closing date
May 23, 2022

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Academic / Research
Conservation science
Climate Change
Salary Type
Employment Type
Full time
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Posting Details

Posting Summary

Role Title

Role Code


Pay Band

Working Title
Counselor - Academic Success

Position Number

Northern VA Community College

NV280-Provost Medical Educ Ctr

Work Location
Fairfax County - 059

Hiring Range
Hiring Range is $68,356 to $80,000. Starting salary is commensurate based on education and experience within the specified hiring range.

Emergency/Essential Personnel

EEO Category

Full Time or Part Time
Full Time

Does this position have telework options? -Telework options are subject to change based on business needs-

Does this position have a bilingual or multilingual skill requirement or preference?

Work Schedule

Monday through Friday 8:30 am to 5:00 pm. One evening per week and an occasional weekend during peak enrollment periods are required. Eligible for one day a week for hybrid telework as approved by supervisor.

Sensitive Position

Job Description

Northern Virginia Community College (NOVA) is the second largest community college in the United States and the largest public educational institution in Virginia. NOVA has more than 71,000 students and 2,600 faculty and staff members. As one of the most internationally diverse colleges in the United States, with a student body consisting of individuals from more than 180 countries, NOVA is committed to creating a diverse, inclusive, and equitable Virginia by fostering excellence in higher education. As an Achieving the Dream "Leader College," NOVA is committed to the principles of access, opportunity, student success, and excellence by meeting the educational and training needs of the region and its people with excellent and affordable courses and programs, offered by an inspired and committed diverse faculty and support staff.

With six unique locations throughout our region, each conveniently located within 40 miles of Washington D.C, we have Northern Virginia covered. NOVA's Alexandria Campus is located seven miles from the nation's capital, just across the Potomac River from Washington DC; the Annandale Campus, with its urban feel and suburban appeal, is ranked as the most diverse in Virginia and boasts a thriving Koreatown; the Loudoun Campus is located in a comfortable suburb steeped in colonial history; the Manassas Campus is located next to Manassas Battlefield Park, site of the first major battle of the Civil War; the Woodbridge Campus is home to municipal parks, state parks, and national wildlife refuges; and the Medical Education Campus, located in Springfield, is a uniquely specialized campus that stands apart from what most community colleges can offer, with the area boasting an abundance of hiking and biking trails, and parks with nature and wildlife areas.

NOVA offers an opportunity to make a difference with outstanding career opportunities and competitive total rewards benefits, including a comprehensive health and dental insurance program, generous paid leave, deferred compensation plans, paid parental leave, state employee discounts, and a solid and secure retirement system. NOVA embraces opportunities to create a college community that is a welcoming and inclusive place to learn and work. We do this by fostering a sense of belonging and ensuring equity while maintaining an open, civil, and safe environment for our students, faculty, staff, and guests. In so doing, NOVA fulfills its mission to offer world-class teaching and learning to the Commonwealth of Virginia.

The security of our students, faculty, and staff is very important at NOVA. Please take a moment to review NOVA's Annual Security Reports.

Job Description:
The Campus Counselor will provide general academic, transfer, and career counseling to students through individual appointments and walk-in or virtual interactions. The Campus Counselor will be assigned one or more special areas of focus such as academic success, Behavioral Intervention Team (BIT), transfer, etc. The Campus Counselor will be the lead person on campus for educating students, faculty members and staff on issues related to their specialty roles.

Job Duties:
  • Direct interactions, relationship building, case management, program development and leadership in support of students who arrive at NOVA and are in need of holistic social, emotional and academic support.
  • Maintain a student caseload of approximately 300 students.
  • Teach Student Development (SDV) College Success Skills classes, a total of 5 per year with an enrollment of 35-40 students in each section.
  • Design and facilitate workshops for faculty members and students on a variety of topics including career and academic advising, academic success, wellness, working with distressed students and other topics.
  • Collaborate with college faculty, staff, and administrators.
  • Respond to students in distress and manage challenging academic cases.
  • Participate on college task forces and committees.
  • Manage assignments which relate to programming, direct service delivery to students, and student caseloads with regard to advising and outreach for academic life management concerns.
  • Participate in regular professional development as required and/or relevant to the assigned work.

Special Assignments

May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.

KSA's/Required Qualifications

Required KSA's:
  • Knowledge of counseling and student development theories and best practices.
  • Skill in providing academic, transfer, and personal counseling to adolescents and adults and an ability to maintain confidentiality.
  • Ability to provide ongoing support for academic life management and an understanding of case management.
  • Ability to de-escalate high emotion situations and appropriately involve other college resources and supports.
  • Understanding of case management.
  • Ability to promote inclusive counseling sessions and a campus climate respectful of diversity and multiculturalism.
  • Informed of current equity issues in community colleges.
  • Ability to utilize interpersonal and problem-solving skills to collaborate and negotiate with students, faculty, staff, parents, members of the community and university representatives.
  • Knowledge of relevant federal, state, VCCS, and college policies and regulations including the Family Education Rights Privacy Act (FERPA), Freedom of Information Act (FOIA), Title IX, and VAWA/SaVE, and Clery legislation.
  • Ability to understand, disseminate, interpret and communicate College policies and regulations using approved and accepted processes and practices.
  • Outstanding oral and written communication skills, to include the development of letters, memos, and course materials and the ability to present to large and small audiences.
  • Ability to design, implement, and evaluate programs.
  • Ability to collaborate on the development, assessment and reporting of student learning outcomes and other assessment measures.
  • Ability to conduct responsibilities while demonstrating excellent customer service skills.
  • Ability to pass criminal background check.
  • Knowledge of, and skill in, computer usage including Microsoft Office, e-mail, student information systems, Adobe Acrobat Reader, social media and use of the Internet to complete research.
  • Ability to understand and conceptualize data needs and utilize database systems to generate reports.
  • Ability to occasionally travel to off-campus work sites such as other campuses, college sites, or local universities.
  • Ability to work in a fast-paced academic advising environment.
  • Ability to manage multiple tasks in a timely manner.
  • Ability to work at least one evening per week and an occasional Saturday during peak registration periods.

Required Qualifications:
  • Master's degree in Counseling or in a field appropriately related to the position. Qualifying degree must be awarded by a regionally accredited institution.
  • One to two years of experience providing academic advising and counseling to college students or prospective college students.
  • Experience working with, and making referrals for, adolescents and adults in distress and an awareness of mental health issues commonly facing college students.
  • Experience researching a variety of community resources to holistically support students' or clients' needs.
  • Teaching or workshop facilitation experience.
  • Experience working with individuals in the areas of student academic life management or equivalent experience.

Preferred Qualifications

Preferred Qualifications:
  • Doctoral degree in Counseling.
  • One to three years experience handling client or student case management.
  • Experience providing multidisciplinary advising and counseling in a higher education setting.
  • Experience teaching college success courses.
  • Bilingual proficiency in a foreign language frequently spoken in Northern Virginia households.
  • Experience utilizing PeopleSoft or other student information systems.
  • Familiarity with student success initiatives.
  • One to three years of experience working with faculty, students, parents and institutional staff to assure a comprehensive response to students in need of support.

Operation of a State Vehicle

Supervises Employees

Required Travel


Posting Detail Information

Posting Number

Recruitment Type

Number of Vacancies

Position End Date (if temporary)

Job Open Date

Job Close Date

Open Until Filled

Agency Website

Contact Name


Phone Number

Special Instructions to Applicants

Additional Information

Background Check Statement Disclaimer

The selected candidate's offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth's Statement of Economic Interest. For more information, please follow this link:

EEO Statement

The Virginia Community College System, anEEOemployer, welcomes applications from people of all backgrounds and recognizes the benefits of a diverse workforce. Therefore, theVCCSis committed to providing a work environment free of discrimination and harassment. Employment decisions are based on business needs, job requirements and individual qualifications. We prohibit discrimination and harassment on the basis of race, color, religion, sex, national origin, age, sexual orientation, mental or physical disabilities, political affiliation, veteran status, gender identity, or other non-merit factors.

ADA Statement

TheVCCSis anEOEand Affirmative Action Employer. In compliance with the Americans with Disabilities Acts (ADA and ADAAA), VCCS will provide, if requested, reasonable accommodation to applicants in need of access to the application, interviewing and selection processes.

E-Verify Statement

VCCSuses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.
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