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Cell Biology Product Support Specialist

Ascensia Diabetes Care
Wood Dale, Illinois, US
Closing date
Jan 26, 2022

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Consultancy/Private Sector
Conservation science
Salary Type
Employment Type
Full time
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About the opportunity:
If you are motivated by meaningful, impactful work, we invite you to join our team! In this scientific, sales-related position, you will work with PHCNA's entire sales network of our live cell imaging and cell growth products. You will use your molecular biology expertise to assist with the development and launch of new cell-based products, and provide sales and application support to our customers and dealers as the face of the institution. You will be working with a dedicated and highly collaborative team.

What you will be doing:
Assist with the development and launch of new cell-based products, providing sales and application support.
Liaise with our Product Development in Japan and assist with developing technically related solutions to improve overall product satisfaction.
Report on metrics and align all to define opportunities for sales and market share growth
Communicate with Internal and External Sales Managers, Reps and Technicians for all application and product related questions.
Inter-departmental communications for troubleshooting key technical and applications-based issues from customers (e.g. overcoming cell culture obstacles, product troubleshooting, scientific/technical advice)
Attend sales trade shows and conduct product demonstrations for customers and prospects.

What you need for success:
Master's degree in Life Science (Cell or Molecular Biology).
Previous sales experience in the life science field preferred
Previous experience working in a lab is helpful
Must be highly organized with strong analytical and presentation skills
Must be able to multi-task, have excellent interpersonal and communication skills, as well as strong knowledge of Microsoft Office applications.
Must have the ability to travel up to 25% in the US and Canada - to trade shows and customers

In addition to an environment that's as innovative as our products, we offer a competitive salary and bonus, along with an outstanding benefit package, including:
Company paid life
Flexible Spending Account
Paid time off including vacation, personal and sick
12 paid holidays

We are committed to creating a diverse work environment and proud to be an Affirmative Action/Equal Opportunity Employer (AA/EOE/m/f/d/v). Women, minorities, veterans, and individuals with disabilities as well as other qualified individuals are encouraged to apply. If you need a reasonable accommodation in the application process due to a disability, please contact Wendy Kaiser ( or PHC Corporation of North America, 1300 Michael Drive, Suite A, Wood Dale, Illinois 60191.

Pre-employment drug testing is required. Due to the high volume of responses, we will only be able to respond to candidates of interest. Applicants must be currently authorized to work in the United States on a full-time basis. PHCNA does not sponsor applicants for work visas.

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