Environment, Health and Safety Manager

SUMMARY

Responsible for the management and compliance of all team member and customer safety programs. Partner closely with other leaders to ensure a safe environment for team members and customers. Provide support and guidance to all team members within a supportive learning environment.

KEY DUTIES & RESPONSIBILITIES

• Ensure that safety programs are continuously improving for the betterment of our company, team members, and customer experience.
• Remain up to date with current state and federal environmental compliance and OSHA regulations applicable to the car wash industry.
• Develop and implement training programs to educate and inform team members on work safety, environmental safety, and incident prevention procedures. This encompasses the entire team member lifecycle - including all educational materials from online training to in person training sessions.
• Partner with store managers and district managers to investigate incidents - team member and customer. Make appropriate recommendations and develop training to prevent recurrence.
• Partner with District Managers and Store Managers to ensure their needs are met and all necessary safety training is up to date, completed, and documented. Provide coaching to managers to effectively handle safety and environmental issues as needed.
• Manage the customer claims management process and provide training to develop the claims coordinator.
• Partner with the human resources team to ensure culture and brand are in line.
• Lead and facilitate the monthly safety committee meeting including the development of the agenda, training materials, selection of committee members from the field and scheduling of meetings.
• Performs inspections and audits of facilities, equipment, and processes. Provides recommendations for corrections or additional precautions to ensure compliance to established regulations.
• Manage all inspection programs relating to boilers, fire systems, sprinklers, fire hydrants to ensure compliance.
• Provide guidance, support and training for new chemical products and processes.
• Partner with external consultants, brokers, and services to ensure all goals of the captive program are met.
• Primary point of contact with local, state, and federal authorities when there are situations involving OSHA and environmental.
• Participate in workshops, seminars, conferences, and training sessions to obtain information useful to company safety operations and use that information to refine the safety training program.
• Maintain accurate records and document all processes.
• Perform similar, related administrative duties as assigned.

KEY REQUIREMENTS & QUALIFICATIONS

Knowledge & Education

• B.S. /B.A. degree with at least 5 years related experience in safety management and compliance or 10 years' experience in the subject, is strongly preferred.
• Proven technical expertise of safety and OSHA standards; required.
• ASP, CSP or SMS Certification preferred.
• Knowledge and experience in handling of general liability claims is a plus.
• Proven ability to work closely with leadership in operations, HR, finance, and customer care.

Skills

• Advanced Excel, Word, and PowerPoint.
• Strong self-initiator with organizational, problem solving and time management skills.
• Excellent interpersonal and communication skills.
• Strong analytical and innovative thinking skills.
• Ability to effectively present information and respond to questions from groups of team members, store managers, and district managers.
• Ability to read, interpret and apply all regulations related to occupational safety, chemical supplies, and environmental issues.

Abilities, Key Competences

• Ability to compose and present information in an understandable format.
• Ability to multi-task fluidly; i.e. pick-up where left off when interrupted.
• Ability to utilize experience and judgment to make good decisions.
• Ability to represent and model the image desired by the company - appearance, communication skills, and professionalism.
• Ability to ask thought-provoking questions at all levels of the organization to achieve the highest results

ESSENTIAL PHYSICAL AND SENSORY REQUIREMENTS

• Standing/ Walking - minimal to moderate level
• Sitting - moderate to high level
• Lifting - Up to 25 lbs.
• Visual Concentration - High Level

WORKING CONDITIONS:

• This position is office based in Charlotte, NC.
• Typically normal business hours, however 24/7 availability to handle emergencies is necessary.
• Travel required: 10%. Mode of transportation includes air travel to semi-annual safety workshops as required by our workers compensation captive.
• Must possess a current, valid driver's license and must meet insurance requirements.