Consumer Experience Senior Communication Consultant Alight unlocks enterprise growth for the world's most influential companies with future ready human capital and business solutions. We combine industry leading data and insights with unmatched depth and operational expertise to improve the employee experience and optimize cloud-enabled business processes. Our 15,000 colleagues proudly serve thousands of clients and their more than 30 million employees and family members throughout 180 countries. Learn how Alight helps organizations of all sizes, including over 70% of the Fortune 100, achieve next level transformation at alight.com. Alight's Consumer Experience practice is seeking a Senior Communication Consultant to join our team. Our consultants are passionate about developing creative strategies to solve problems, shift perceptions and drive employee behaviors for our clients. As a Consumer Experience Senior Consultant, you will apply your effective communication, change management and consulting skills. You will manage relationships and lead communication projects for select clients. You are a skilled writer, editor and communication strategist who confidently guides your internal team of content developers, designers, project managers and technical experts. You also will contribute to business development initiatives and practice growth. This is a virtual / work-from-home / remote opportunity available anywhere in the U.S. The Senior Communication Consultant responsibilities include: * Planning the development of effective multi-media communication and change management campaigns that inspire consumers to take action * Managing large, complex client projects and relationships * Staying current with communication trends and demonstrating fluency with delivery channels. * Consulting with select clients at the senior HR level * Creating and nurturing strong client relationships, becoming their trusted partner and influential advisor on communication and Consumer Experience issues * Anticipating client needs through the study of industry trends and the business environment and addressing them with the savvy application of human insight, creative strategy and friendly technology * Helping to build cohesive, high-impact teams, leveraging colleague skills and talents * Mentoring and coaching junior consultants * Extending and expanding work with existing or new clients * Identifying and pursuing business development opportunities * Creating proposals and advancing sales initiatives Required skills, experience and technical knowledge: * Exceptional verbal and written communication skills, demonstrating creativity as well as HR/benefits expertise * Minimum of seven (7) years of relevant work experience * Demonstrated ability to write and guide others to write compelling communication materials for a variety of audiences and media * Comfortable with engaging with and presenting to clients * Able to assimilate source materials, input from subject matter experts and other relevant documentation to create strategic recommendations and content * Able to understand role on project/team, while going beyond to add value * Able to collaborate efficiently and effectively with clients and colleagues * Accountable for assignments/projects to ensure they're delivered with excellence and profitability * Demonstrated experience in coaching, leading and/or managing people * Able to partner with subject matter experts from other lines of business * Can learn and apply new technologies * Software fluency, including the Microsoft 365 and Adobe Acrobat * Excellent organizational and project management skills * Demonstrated presentation, business development and selling skills * Flexibility to travel (up to 15%) Education: * Bachelor's degree or higher in related discipline. By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight's employment policies. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check and/or drug test. You will be notified during the hiring process which checks are required by the position. At Alight, we believe that diversity should be visible, valued and sustained throughout the organization. Alight provides equal treatment and employment opportunities to all employees and applicants for employment without regard to any protected status or other protected characteristic. Alight does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. In addition, we take affirmative action to employ and advance employment qualified minorities, women, disabled persons, disabled veterans and other covered veterans. Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities, sincerely held religious beliefs, practices and observances, unless doing so would result in an undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. Colorado Equal Pay for Equal Work Act Statement. Please note, offers are being determined on an individual basis. Alight takes into consideration the candidate's experience, education, certification/credentials, market data and internal equity. The estimated minimum salary for this role is $92,100.00/year (full-time). In addition to the base salary, this position may be bonus eligible. For specific benefit details, please visit this URL: https://bit.ly/Alight-Benefits DISCLAIMER: Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Alight Solutions is committed to a diverse workforce and is an affirmative action employer.