Vendor Oversight Manager - Telecommute in VA, DC, MD or NC

UnitedHealthcare is a company that's on the rise. We're expanding in multiple directions, across borders and, most of all, in the way we think. Here, innovation isn't about another gadget, it's about transforming the health care industry. Ready to make a difference? Make yourself at home with us and start doing your life's best work.(sm)

The Vendor Oversight Manager (VOM) provides Vendor Management and Oversight for health plan clinical and operational vendors (external and internal partners) including Transportation and Vision, who provide services to support over 200,000 Community Plan of Virginia Medicaid and DSNP members. This position provides input to vendor selection, and has a central role in vendor implementation, including determining business requirements, influencing program design, testing/validation to ensure processes/networks meet regulatory requirements, participating in regulatory readiness reviews and assessing post-implementation performance.

If you are located in Richmond, VA, you will have the flexibility to telecommute* as you take on some tough challenges. Telecommute to Richmond, Virginia office

Primary Responsibilities:

• Assess vendor performance to required metrics/SLAs and mitigate emerging risks
• Review and ensure vendor networks meet member care and state contractual accessibility and availability requirements
• Ensure documentation and required regulatory and business operational reports are produced timely, accurately, and completely by vendors
• Validate vendor processes, policies, and other documentation meet state contractual, federal and accreditation requirements
• Schedule, lead and perform following up actions on cross functional Vendor Joint Operating Committee meetings, including vendor and health plan operations, finance, compliance, and quality assurance leadership as key participants
• Collaborate with vendors and hold them accountable for achieving immediate remediation and long term solutions to performance deficiencies as outlined in performance improvement or Corrective Action Plans
• This role is also responsible for receiving, researching, resolving, and responding to state regulator vendor-related concerns

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Bachelor's Degree or equivalent experience
• 2+ years of contract management experience
• Experience working with government programs
• Relationship management or account management experience
• Proficiency in the MS Office Suite (Excel, Word, Outlook, Power Point and Teams)

Preferred Qualifications:

• Project management experience
• Compliance management experience
• Demonstrated experience independently managing, organizing, and prioritizing multiple tasks
• Vendor management experience
• Excellent written, verbal communication
• Reporting and data analysis skills
• Full COVID-19 vaccination is an essential requirement of this role. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination prior to employment to ensure compliance

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies now require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles require full COVID-19 vaccination as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment.

Careers at UnitedHealthcare Community & State. Challenge brings out the best in us. It also attracts the best. That's why you'll find some of the most amazingly talented people in health care here. We serve the health care needs of low income adults and children with debilitating illnesses such as cardiovascular disease, diabetes, HIV/AIDS and high-risk pregnancy. Our holistic, outcomes-based approach considers social, behavioral, economic, physical and environmental factors. Join us. Work with proactive health care, community and government partners to heal health care and create positive change for those who need it most. This is the place to do your life's best work.(sm)

*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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