Resident Director

Job Description
New England Conservatory, an independent not-for-profit institution, is recognized internationally as a leader among music schools, educating and training musicians of all ages from around the world. With music students representing more than 40 countries, NEC cultivates a diverse, dynamic community for students, providing them with performance opportunities and high-caliber training by 225 internationally esteemed artist-teachers and scholars. NEC pushes the boundaries of making and teaching music through college-level musical training in classical, jazz, and Contemporary Improvisation. It offers unique interdisciplinary programs such as Entrepreneurial Musicianship and Community Performances & Partnerships that empower students to create their own musical opportunities. As part of NEC's mission to make lifelong music education available to everyone, the Preparatory School and School of Continuing Education delivers training and performance opportunities for children, pre-college students, and adults.

NEC is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity or expression, age, national origin, ancestry, citizenship, disability, or veteran status.

New England Conservatory (NEC) has determined that the highest possible rate of COVID-19 vaccination offers the best assurance of safeguarding the health of all members of our community. Therefore, NEC is requiring all employees to receive the final dose of the COVID-19 vaccine by September 3, 2021. All newly hired employees at NEC must receive the final dose of the COVID-19 vaccine before they begin work, unless they are approved for a medical or religious exemption. Additionally, all members of the NEC community are required to receive a COVID-19 vaccine booster by February 1, 2022, or within fourteen days of eligibility. For more information, please contact NEC Human Resources.

JOB SUMMARY:

The Resident Director (RD) is responsible for the residential life functions of the Student Life and Performance Center (SLPC), housing up to 250 students. Through supervision of seven Resident Assistants (RAs), the RD fosters an inclusive and safe community environment that encourages students to develop personally and through their musicianship. The RD performs educational, administrative, and supervisory duties which promote resident's engagement, personal development, and academic success. The RD works collaboratively with staff in the Office of Student Services (OSS) and other campus partners to develop a strong sense of community throughout the SLPC and beyond.

The RD is a full-time, twelve-month, live-in professional position that reports directly to the Dean of Students and Campus Life. The benefits of this position include a furnished one-bedroom campus apartment and a dining meal plan.

ESSENTIAL FUNCTIONS:

Staff Supervision and Training of Resident Assistant Team

• Provide orientation, training, supervision, and regular evaluation of seven RAs
  
• Participate in the selection and training of RAs
  
• Conduct weekly one-on-one and full team meetings with RAs; to develop and discuss issues, to facilitate ongoing training, to promote a team environment, and to provide and solicit feedback
  
• Assess skills and development of RAs while providing opportunities and training to support their ongoing development
  

Residence Life

• Promote the holistic development of students as a partner in the academic mission of the institution
  
• Work collaboratively with the staff in OSS and campus partners to assist in creating a residential environment which promotes inclusion, health and wellness, and creativity
  
• Support RAs in the design, execution, and assessment of educational and social programs
  
• Manage the Residence Life operating and programming budgets
  

Crisis Intervention

• Serve on-call providing 24/7 coverage for on campus students
  
• While on-call, maintain a 15-minute response time for the entire campus
  
• Follow protocol when responding to incidents
  
• Provide appropriate follow up to incidents
  
• Serve as liaison between residential students and the Health and Counseling Center teams
  
• Serve as a member of NEC's CARE (Concern, Assessment, Response, Evaluation) Team
  
• Serve as case manager for residential students
  
• Serve as a representative of NEC during non-business hours
  

Security and Facility Management

• Work with the Director of Public Safety and the campus security staff to resolve maintenance issues and incidents of vandalism and routine maintenance improvements
  
• Conduct building walk-throughs and report facility/safety concerns
  
• Manage Room Condition Reports (RCRs)
  
• Submit work orders in a timely manner
  
• Inspect rooms at the beginning, during and at the end of each semester and bill for damages upon resident move out
  
• Provide insight and reports on future building needs
  
• Work alongside the campus security team to ensure safety and security of the SLPC
  

Student Conduct

• Serve as conduct officer for residential cases as assigned by the Dean of Students and Campus Life
  
• Adjudicate and sanction students in violation of any policies
  
• Maintain timely and accurate judicial records
  

Office of Student Services and NEC Involvement

• Attend and participate in all professional staff training
  
• Collaborate with the OSS team and campus partners such as Culture, Equity, and Belonging (CEB), Campus Security, and Marketing
  
• Represent OSS at on campus and off campus events
  
• Participate with OSS in the development and review of department policies, procedures, goals, and objectives
  

SUMMER RESPONSIBILITIES

During the summer, NEC hosts several summer programs with participants ranging in age from adult to minor/child. The RD is responsible for managing the summer RA team and working alongside the Dean of Students and Campus Life and various campus partners to manage portions of the summer programs portfolio.

QUALIFICATIONS:

• Master's Degree in Student Affairs, Counseling, Education, or related field
  
• One to three years of experience in college student supervision, residential life, leadership development, orientation, or student activities
  
• A commitment to creating an inclusive residential community and a student-centered approach to the work
  
• Excellent administrative skills as well as written and oral communication skills
  
• Strong organizational and record keeping skills
  
• Ability to manage projects, delegate tasks, and provide excellent customer service
  

BENEFITS:

• 35 Hour Work Week
• Medical Plans
• Dental
• Vision
• Retirement Savings Account