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Partner Ecosystem Program Analyst

Employer
Red Hat Software
Location
Raleigh, North Carolina, US
Salary
Competitive
Closing date
Oct 20, 2021

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About the job:
The Red Hat Products and Technologies (PnT) Partner Ecosystem team is looking for a Senior Business Analyst to join us. In this role, you will help evolve and modernize Red Hats global partner ecosystem programs, processes, and capabilities. Red Hat is the industry leader in open hybrid cloud platforms, and a purposefully aligned global ecosystem of partners providing services, solutions, and support for customers worldwide is a critical component of a vibrant computing platform. Youll be a key part in managing transformational change in the area of Ecosystem Experience Modernization (EEM) which will be foundational in delivering results against Red Hats 5 strategic corporate initiatives. EEM will design the future state of Red Hats partner ecosystem program which will establish the basis for broader ecosystem activation, making partnering a key component of Red Hat. As a Senior Business Analyst, you will serve as a subject matter expert and arbiter of business requirements for EEM across a variety of work streams and stakeholders including field, business unit, and vertical industry teams. Your work will help to assess the current state and help to devise a future state partner program strategy and enablement model to be roadmapped for fulfillment.To succeed in this role, you need to have expertise in using data, insights, and stakeholder input to help Red Hat achieve our desired future state. An important part of this role will be to lead capability design and clearly communicate output via a well articulated story (visual, textual, verbal) and ensure an effective transition from the current state operating environment to an innovative ecosystem experience in a creative, agile and reliable way. Successful applicants must reside in a state where Red Hat is registered to do business.

What you will do:
Document existing operational capabilities and future needs (e.g., processes, standards, responsibilities, and infrastructure)Standardize, streamline, automate, and evolve partner program capabilities and experienceWork with globally distributed, cross-functional leaders, program managers, process analysts, and delivery stakeholders to understand business needs and desired outcomesConduct assessment and analysis to identify the current state of the ecosystem for each impacted team or organization; conduct interviews to identify future state needsIdentify capability gaps to be addressed between the current state and future state, including risk assessmentsCreate visualizations of findings for current and future state to communicate partner capability business requirementsManage the implementation roadmap and selection of next-generation systems and automation tools to help address design requirementsVerify and iteratively manage implementation roadmap to ensure continuous business value to ecosystem stakeholdersAsses and ensure adherence to internal corporate and external compliance and regulatory mandatesCollaborate and contribute to the design of the Future State Operating Model (FSOM) of the Partner Ecosystem Organization at Red HatBe a subject matter expert and arbiter of business requirements for EEM across a variety of work streams and stakeholders

What you will bring:
7+ years of relevant experience in a consulting or a program management role with experience as a business analystBachelors degree in a related fieldBackground delivering transformations for complex, enterprise-wide multidisciplinary initiativesExcellent consultative, analytical, organizational, strategic planning, data gathering, and process or workflow visualization skillsAbility to clearly communicate complex concepts to a variety of stakeholders and audiences, moving them toward a common visionFlexible and adaptable; ability to work in ambiguous situationsBalance of strategic and tactical skills with a high level of intellectual agility and capacity for creative thoughtHighly collaborative work style with proven ability to gather consensus and gain support for decisive and timely actionWorking knowledge of Google Suite, SmartSheet, and process documentation software like Lucidchart or SignavioFamiliarity with platform or software delivery methodologies, particularly in agile environmentsThe following will be considered a plus:MBACertified Business Analysis Professional (CBAP) or related professional credentialsConsulting experienceExperience with Operating Model transformationsExperience with enterprise resource planning (ERP), customer relationship management (CRM), partner relationship management (PRM), or finance management platforms#LI-REMOTE

About Red Hat:
Red Hat is the worlds leading provider of enterprise open source software solutions, using a community-powered approach to deliver reliable and high-performing Linux, hybrid cloud, container, and Kubernetes technologies. Red Hat helps customers integrate new and existing IT applications, develop cloud-native applications, standardize on our industry-leading operating system, and automate, secure, and manage complex environments. Award-winning support, training, and consulting services make Red Hat a trusted adviser to the Fortune 500. As a strategic partner to cloud providers, system integrators, application vendors, customers, and open source communities, Red Hat can help organizations prepare for the digital future.BenefitsComprehensive medical, dental, and vision coverageFlexible Spending Account - healthcare and dependent careHealth Savings Account - high deductible medical planRetirement 401(k) with employer matchPaid time off and holidaysPaid parental leave plans for all new parentsLeave benefits including disability, paid family medical leave, and paid military leaveAdditional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more!Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States.
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