General Manager 2 - Environmental Services / Custodial

Sodexo Group
Gloversville, New York, US
Sep 11, 2021
Sep 17, 2021
Employment Type
Full time
Salary Type
Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer. Sodexo is committed to upholding the spirit and principles of the Rehabilitation Act of 1973 and the 1998 amendment to the Act. If, due to a disability, you require a reasonable accommodation to navigate this site and/or complete the on-line application process, please contact for assistance.

General Manager 2 - Environmental Services / Custodial

System ID 727604

Category Environmental Services / Custodial

Relocation Type No

Employment Status Full-Time
Unit Description
Sodexo Seniors is seeking an experienced General Manager 2 - Environmental Services / Custodial to lead our facility maintenance and environmental services operations at Amsterdam, NY.

Responsibilities of the General Manager include but are not limited to :
  • monitor housekeeping performance against standards for client satisfaction;
  • recommend changes in operations based on standards;
  • facilitate clear and efficient communication with internal clients;
  • identify appropriate resources, and assist in implementation plans;
  • provide multiple solutions when available to be presented with all costs and fees applicable to the project;
  • foster a culture of learning that promotes career growth and professional development;
  • supervise and direct staff to exceed resident and client expectations; and/or
  • drive Performance Improvement and Quality Management projects.

Is this opportunity right for you? We are looking for candidates who:
  • are an expert in building and maintaining strong customer / client relationships;
  • possess strong leadership skills and can work independently to drive program compliance and reach project target dates of completion;
  • can analyze data, present and effectively communicate to all levels within the organization related to training, leading committees and change management;
  • operations and maintenance management experience in an health care / senior living environment;
  • experience with OSHA and Life Safety requirements;
  • strong financial acumen and budget management experience; and/or
  • are proficient with computers and other technology.

Not the job for you?
At Sodexo, we offer Facilities Management positions in Corporate, Schools, Universities, Energy and Resources, Government and Agencies, Healthcare and Senior Living locations across the United States. Continue your search for Facilities Management jobs .

Working for Sodexo:
How far will your ambition, talent and dedication take you? Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and career growth opportunities.

Make an Immediate Impact.
Sodexo is the North American leader for Quality of Life Services. More than 150,000 Sodexo employees work to improve the quality of daily life for our 13,000 client sites in North America. Sodexo partners with clients to help them attain their strategic vision by developing Facility Management service solutions that increase the effectiveness of their people, enhance their business processes and optimize their infrastructure, which deliver tangible outcomes.

Our client portfolio spans multiple markets across the nation including education, corporate services, healthcare and government services, which means we can offer a career full of variety, challenge and tremendous growth opportunities.
Position Summary
Provides local account leadership and strategic direction to the on-site Environmental Service exempt and non-exempt level staff (client and/or Sodexo employees) in the delivery of Sodexo Environmental Service programs. Directs business practices in order to uphold Company mission and values and commitments made in the Sodexo/Client contractual agreement.
Key Duties
- Establishes safe work environment for clients/ customers/staff.
- Executes strategic plan in alignment with the scope of service, Sodexo mission & values within our contractual agreement
- Fully implement and adhere to the Sodexo Clients for Life process
- Provides team leadership and direction by ensuring cohesiveness among the activities of subordinates to achieve planned outcomes.
- Ensures compliance with consistency of application of all Sodexo Quality Assurance/Quality Improvement and Regulatory standards within the contractually agreed upon scope of services.
- Ensures full administration of and adherence to all regulatory, Sodexo, Client, and Regulatory Human Resource standards and requirements
- Supervises day-to-day work activities by delegating authority, assigning and prioritizing activities, and monitoring compliance to operating standards.
- Develops, administers, and monitors Sodexo and/or Client budget performance. Develops action plans to ensure performance is in accordance with strategic initiatives and client commitments.
- Develops and utilizes performance metrics to assist with problem analysis, and development of action plans and solutions
- Facilitates ongoing effective communications with direct reports, frontline staff, Clients, Customers, and Sodexo Leadership
- Oversees major repairs and renovation projects by identifying and managing vendors/contractors, including bid process, contract compliance and vendor/contractor performance
Qualifications & Requirements
Basic Education Requirement - Bachelor's Degree or equivalent experience
Basic Management Experience - 3 years
Basic Functional Experience - 3 years

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

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