Federal Department of Interior Client Account Manager (CAM)

Dallas, Texas, US
Jul 15, 2021
Aug 02, 2021
Employment Type
Full time
Salary Type
Federal Department of Interior Client Account Manager (CAM)

Location: Dallas, TX
Category: Business Development/Sales/Marketing
Job ID: BI 000BOE

Our People & Places Solutions business - reinforces our drive to improve the lives of people everywhere and epitomizes the "why" of what we do - the tremendous positive impact and value our solutions bring to our communities and society as a whole. From facilities delivering life-saving therapies and ensuring clean water to enabling the connection of people through all modes of transportation and providing access to technology - we're integrating a multitude of these solution elements to build the smart environments of tomorrow.

Start your Jacobs career with a company that inspires and empowers you to deliver your best work so you can evolve, grow and succeed - today and into tomorrow.

Your Impact:

Jacobs' Federal & Environmental Solutions Performance Unit within the People & Places Solutions Line of Business has global reach to serve its diverse client base with specialized project delivery. We create and deliver solutions in the Buildings & Infrastructure and Environmental Markets with end-to-end solutions to complex challenges that span the entire project lifecycle.

We consistently receive high rankings from Engineering News-Record (ENR) in many classifications, including 2020 #1 World's Most Admired Companies by Fortune Magazine. Jacobs is currently a top tier AE for the National Park Service (NPS) and other Department of Interior (DOI) agencies, leveraging current contracts to support the recently passed legislation funding the $9.5B Great American Outdoors Act.

We provide our clients award-winning planning, engineering, architectural and interior design, construction and program management, operations & maintenance support, design-build project delivery, and the full span of environmental services. Our consulting practices leverage thought leadership in the areas of asset management, energy solutions, and business strategies. This position drives key areas of growth for our DOI client strategy.

As a Client Account Manager, you will lead strategic business development with key DOI customers, and other land management agencies, to ensure that Jacobs maintains a productive working relationship with those clients; and to further grow our business by expanding our client base, service offerings, and geographical project footprint. Working with members of our team, your focus will be gaining a thorough understanding of the client's needs, positioning Jacobs as the client's firm-of-choice, while advocating to accomplish their mission. Together with our operations team, the goal is complete client satisfaction with delivered work and maximized benefit for our clients and the firm.

This role may be performed remotely from any US location.

In this strategic role you will:
  • Represent Jacobs to the client in a positive, relationship-oriented, solutions-delivery approach by leveraging the broader firm.
  • Identify, coordinate, and lead capture teams and actively manage and shape proposal development for Federal contracts supporting these clients.
  • Secure management commitment and influence/attract key staff for pursuits.
  • Advocate on the client's behalf by actively engaging the firm to address client needs and recommend strategic actions to optimize our investment and market growth.
  • Facilitate creation of deep, personal, valuable client relationships between Jacobs personnel and client personnel (management, technical, functional, delivery) to facilitate positive working atmospheres, and to broaden the firm's understanding of underlying objectives of the client.
  • Develop trust and credibility with clients by engaging in business discussions to understand key drivers to best align our solutions with client's needs.
  • Identify higher levels of client engagement for executive sponsors.
  • Coordinate and facilitate Go/No Go decisions and help develop required sales costs aligned with opportunity potential and return on investment objectives.
  • Actively engage with Sales teams to influence sales process discipline, win strategy and proposal development, interviews, and presentations.
  • Deliver on Department of Interior specific business plan and KPIs.


Here's What You'll Need:
  • Bachelor's Degree in a technical or business discipline, or equivalent related work experience in lieu of a degree. Professional license or technical certifications a plus.
  • At least 15 years of relevant experience, preferably with agencies such as NPS, Bureau of Land Management (BLM), U.S. Fish and Wildlife Service (USFWS), Bureau of Indian Affairs (BIA) and Forest Service (FS) and other land management agencies. Proven client development skills, including preferred previous experience with the Department of Interior bureaus.
  • Established track record of developing and implementing strategies, while effectively creating and winning work.
  • Extensive business development and capture management experience necessary, with knowledge of how federal customers are funded and procure consulting services for A/E, environmental, advisory consulting, and other professional services.
  • United States Citizenship

At Jacobs, we're partnering across the globe to create the best project outcomes by maximizing the design, digital technology, and support capabilities of our Global Integrated Delivery (GID) teammates. By joining Jacobs, you'll commit to supporting and engaging with these teams, as we work to build a company like no other.

Jacobs is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, medical condition, marital or domestic partner status, sexual orientation, gender, gender identity, gender expression and transgender status, mental disability or physical disability, genetic information, military or veteran status, citizenship, low-income status or any other status or characteristic protected by applicable law. Learn more about your rights under Federal EEO laws and supplemental language .

At Jacobs, we're challenging today to reinvent tomorrow by solving the world's most critical problems for thriving cities, resilient environments, mission-critical outcomes, operational advancement, scientific discovery and cutting-edge manufacturing, turning abstract ideas into realities that transform the world for good. With $13 billion in revenue and a talent force of more than 55,000, Jacobs provides a full spectrum of professional services including consulting, technical, scientific and project delivery for the government and private sector.

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