Director of Dealer Development

Winn, Michigan, US
May 28, 2021
Jun 19, 2021
Employment Type
Full time
Salary Type
Job Description
Position Summary:

The Director of Dealer Development is responsible for managing the overall dealer relationships of Morbark, Rayco and its affiliated brands. This primarily entails creating tools, processes and administrating new dealer qualifications, on-boarding new dealers, key measurements, necessary terminations and continuous improvements. Reports to the Unit Company President.

Essential Functions of the Job:
  • Communicates with the functional managers within the companies; i.e. Sales, Parts, Service, Warranty, Marketing, Accounting, Administration, etc.
  • Creates and administrates dealer qualification tools and internal approvals of new dealers
  • Leads the dealer review process, goals and scoring directly with the dealers
  • Organizes and administrates dealer trainings and certifications from the various departments
  • Organizes, improves and administrates key measurements related to dealer scoring
  • Oversees the total on-boarding process of new dealers
  • Communicates dealer improvements or necessary dealer changes internally and with the applicable dealers
  • Organizes and administers dealer contracts; is liaison between us, dealers and Alamo legal when necessary
  • Creates a dealer dashboard for sales, goals, maps and activities for Mgt to review when needed
  • Position includes extensive travel and/or virtual meetings with existing dealerships
  • Willing to take or make calls with dealers outside of a normal 8am-5pm time frame

  • Knowledge, Skills and Abilities (KSA's):
    • Good communicator with the ability to form and maintain good relationships internally and externally
    • Effective time and data management skills
    • Basic Microsoft Office program skills
    • Strong interpersonal, negotiation and influencing skills
    • Results orientated and organized with the ability to plan and deliver against deadlines
    • Strong analytical, planning and problem solving skills
    • Excellent attention to detail skills
    • Assertive, optimistic, resilient and welcomes change
    • Self-motivated and able to work under pressure
    • Demonstrated ability to exhibit and model Alamo Group's Leadership Core Competencies:
      • Leading Change / Change Management: Ability to drive improvement of team, division, and corporate goals and objectives through people. Ability to balance change and continually strive to improve business performance.
      • Leading People / Teamwork: Ability to design and implement strategies which maximize employees' potential and foster high ethical standards in meeting the team, division, and corporate objectives.
      • Communication: Ability to explain, advocate, and express facts and ideas in a convincing manner, and negotiate with individuals and groups internally and externally. The ability to develop internal and external networks and identify the issues that impact the work of the organization.
      • Business Acumen: Understands and interprets business financials and metrics and utilizes latest business strategies. Focuses on outcomes and creates opportunities for success. Acquires and utilizes human, financial, material and information resources effectively.
      • Results Driven : Ability to make timely and effective decisions and produce results through planning and the implementation and evaluation of business metrics, systems, policies, and program; stressing accountability and continuous improvement

    Education and Experience:
    • Bachelor's degree in business or related field, or equivalent work experience
    • 3-5 years of dealer development experience or equipment dealer management employment

    Working Conditions:
    • Office environment
    • Traveling

    Please apply at
    Company DescriptionMorbark LLC builds equipment that creates opportunities in the tree care, forestry, recycling, sawmill, and bio-energy markets. With more than 60 years of industry experience, Morbark LLC offers a wide variety of high-performance, heavy-duty brush chippers and stump grinders to fit your every need. Boxer Equipment, manufactured by Morbark LLC, is one of the most versatile, reliable, and productive mini-skid steers in the world to lift more, move more and dig faster than any other product on the market.