Molecular Biologist

Expiring today

Beverly, Massachusetts, US
Apr 29, 2021
May 13, 2021
Employment Type
Full time
Salary Type
Hi everyone! Please see below for a great opportunity as a Molecular Biologist:
- Assists customers in implementing product testing, including but not limited to an understanding of workflow needs, proper material handling, and other testing requirements.
- Support domestic Sales, Marketing, and Customer Service with product issues and customer conflicts.
- Utilizes customer data to provide telephone support personnel with improved troubleshooting tips and techniques
- Demonstrates understanding of the fundamentals of disease states as they relate to the use of our products.
- Assists customers in understanding Best Practices for laboratory technique in an array of clinical testing settings.
- Assists customers in analyzing and understanding testing data as it applies to our products.
- Understands and verbalizes clinical statistical information.
- Defines and adheres to testing requirements on a product specific basis.
- Data entry of all inquiries, complaints, orders and follow-up with customers and sales representatives.
- Responsible for initiating and coordinating Return Goods Authorizations (RGAs) for our products.
- Assist with managing and maintaining the instrument tracking module in our ERP system.
- Provide technical expertise as required (i.e., training, field work, trade shows, new product launches, etc.).
- Compile and analyze customer survey data.
- Compile, summarize and distribute proficiency data for assigned PT programs.
- Take a leadership role in proactively working with other departments to resolve any potential discrepancies as well as the resolution of any complaints.
- Maintain product references and bibliographies.
- Miscellaneous administrative responsibilities, i.e. copying, faxing, ordering, filing, etc.
- Develop or update technical documents as needed.
- Carries out duties in compliance with established business policies.
- Works on problems of minimal and occasionally diverse scope where analysis of data requires a review of identifiable factors.
- Exercises judgment within generally defined practices and policies in selected methods and techniques for obtaining solutions.
- Generally, receives moderate instructions on routine work and more in-depth instructions on new assignments or issues which are more complex in nature.
- Recognizes recurring issues and takes actions towards resolution or refers to appropriate individuals or team.
Biology, Molecular biology
Additional Skills & Qualifications:
- B.S./B.A. in Life or Physical Sciences, OR
- MLS/MLT or related Medical Technology certification, OR
- Related advanced degree
- One (1) to five (5) years' experience in a technical role, preferably in the medical diagnostic device/diagnostic market,
- Experience in a clinical laboratory setting preferred
- Experience in a clinical molecular testing setting is strongly desired
- Understanding of the In Vitro Diagnostic industry and/or consumer medical products is preferred but knowledge of a scientific setting (medical devices, pharmaceuticals, etc.) is a required minimum.
- Strong technical skills regarding principles of product technology and disease processes as they relate to our products.
- Good communication (speaking and listening) and interpersonal skills
Please apply if interested and reach out with any questions!
About Aerotek:
We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing® Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.